Matthew Long

Proven problem-solver with ten years of experience in high-pressure environments. Skilled in troubleshooting hardware and software issues, managing tickets, and delivering clear, empathetic support. Adept at following procedures, documenting solutions, and maintaining systems.

Education

Johnson & Wales University / Charlotte, NC

May 2017 — Associates in Applied Sciences — Kappa Sigma Fraternity

Experience

Jul 2025 - Present

Fire & Life Safety Consultant

Kitchen Guard of Greenville | Greeville, SC
  • Identify, pursue, and close new B2B accounts across restaurants, hotels, property groups, and commercial kitchens.
  • Build long-term relationships with owners, executives, and key decision-makers.
  • Conduct on-site assessments and recommend appropriate fire and life safety solutions.
  • Develop and deliver clear proposals tailored to operational needs and code requirements.
  • Manage a full sales pipeline and track progress through the company’s CRM platform.

Jun 2025 - Present

Web Application Developer

Some Web Studio | Greenville, SC
  • Build and maintain full-featured React applications for client and internal projects.
  • Develop custom WordPress plugins and integrations to extend site functionality beyond standard themes and tools.
  • Create standalone JavaScript applications using vanilla JS, focusing on clear structure and reliable functionality.
  • Work with designers and project leads to turn requirements and mockups into production-ready features.
  • Manage and improve database structures for new and existing projects, including schema planning and admin workflows.
  • Handle ongoing updates, fixes, and optimizations across a wide range of client sites in active production.
  • Support long-term clients by maintaining stable, well-documented code and implementing requested enhancements.

Mar 2022 - Jul 2025

Executive Chef

Iron Hill Brewery | Greenville, SC
  • Ran daily kitchen operations with a focus on consistent systems and clear workflows.
  • Built practical tools in Python, Excel, and simple web apps to automate ordering, scheduling checks, and inventory tracking.
  • Maintained recipe and cost data to keep production accurate and controllable.
  • Managed a 21-person team, handling training, communication, and shift structure.
  • Reduced labor costs by 12 percent while supporting weekly sales between 80k and 100k.
  • Set up reliable cleaning and safety routines that matched current food safety rules.
  • Worked closely with managers and vendors to keep equipment, supply ordering, and data reporting running smoothly.
Sous ChefNov 2022 – May 2023
BOH KeyJun 2022  – Nov 2022
Line CookMar 2022 – Jun 2022

Dec 2021 - Jul 2022

Junior Web Developer

Some Web Studio, LLC | Greenville, SC
  • Created responsive landing pages and reusable templates from client mockups.
  • Maintained and organized the WordPress theme and design library used by more than 50 active client sites.
  • Built page layouts, component blocks, and design updates based on client goals and brand guidelines.
  • Produced mockups and graphics for new site builds using standard design tools.
  • Updated site content, fixed layout issues, and handled routine front-end adjustments.
  • Coordinated with designers and project managers to keep builds accurate and on schedule.

Mar 2021 - Dec 2021

Bankruptcy Specialist 1

Resurgent Capital Services | Greenville, SC
  • Filed and documented high volumes of bankruptcy materials across multiple jurisdictions with a 100 percent on-time submission rate.
  • Prepared and submitted POCs, TOCs, and other required filings for thousands of cases while meeting all court deadlines.
  • Reviewed account histories to identify errors or missing information and took steps to limit loss exposure.
  • Initiated recourse actions with previous servicers, vendors, and third parties when discrepancies or recoverable losses were found.
  • Maintained accurate records and supported attorneys, auditors, and internal teams with case details as needed.

Established 2020

Owner/Developer

Ents & Oddities |

Formerly a 3D printing and prototyping company; now operating as a small development studio

  • Operated a 3D printing and small-batch prototyping business, handling modeling, print preparation, production, and quality control for client projects.
  • Designed functional parts and custom models using CAD and slicing software for FDM and resin printing.
  • Managed all client communication, quoting, purchasing, and fulfillment.
  • Transitioned the company into a web and application development studio as client needs shifted.
  • Build full-stack and front-end applications in React, TypeScript, and JavaScript for internal projects and external clients.
  • Develop tools, automations, and scripts to support business operations and improve workflow efficiency.
  • Maintain project documentation, version control, and deployment workflows for active applications.
  • Continue to handle client support, project planning, invoicing, and overall business operations.

Jan 2020 - Jul 2021

Lead Meat Cutter

Publix | Greenville, SC
  • Cut, trimmed, boned, tied, and ground beef, pork, poultry, and fish for daily production and service needs.
  • Estimated product requirements and placed orders or requisitions to maintain accurate inventory levels.
  • Supervised a team of five or more employees and provided ongoing on-the-job training to improve skill, speed, and consistency.
  • Negotiated with supplier representatives to determine order quantities, pricing, delivery schedules, and product specifications.
  • Monitored product quality, storage conditions, and rotation practices to ensure freshness and minimize waste.
  • Maintained detailed records related to ordering, usage, and production planning to support smooth daily operations.

Jun 2018 - Jan 2020

Multi-Unit Manager

Sushi With Gusto | Greer, SC
  • Supported 40 active locations and more than 75 employees by maintaining accurate data, reporting workflows, and operational systems.
  • Managed the technical and administrative steps behind new store openings, closures, inventory cycles, and product rollouts.
  • Performed data analysis, sales tracking, and competitor reviews using Excel with pivot tables, formulas, and charts.
  • Maintained Microsoft Access databases containing client, sales, and operational records, ensuring data accuracy and consistency across locations.
  • Prepared reports, documentation, and reference materials to help teams make informed decisions and maintain consistent processes.

Nov 2016 - Jun 2018

Assistant Meat Manager

Bi-Lo, LLC | Charlotte, NC
  • Estimated product needs and placed orders to maintain accurate meat inventory levels.
  • Cut, trimmed, boned, tied, and ground beef, pork, poultry, and fish for daily production.
  • Supervised and guided a team of four associates through daily tasks and workflow.
  • Maintained accurate logs, ordering records, P&L statements, and daily sales reports.

Jun 2016 - Nov 2016

Banquet Chef

Carmel Country Club | Charlotte, NC
  • Planned, organized, and supervised high-volume food production for banquets, weddings, corporate events, and private functions ranging from 500 to 1,200 guests.
  • Coordinated with banquet managers, service staff, and culinary teams to ensure smooth event execution and on-time service.
  • Worked closely with the Executive Banquet Chef to design and test event menus, incorporating seasonal items and guest preferences.
  • Oversaw prep schedules, production timelines, and station assignments to maintain consistency and efficiency during peak service periods.
  • Maintained strict food safety and sanitation standards while managing multiple events and production tasks simultaneously.
  • Assisted with inventory, ordering, and cost tracking to keep events properly supplied and within budget.